Author: Kevin76

After a recent storm, we had a few more shingles slipping down. We were used to this due to a poor installation when the house was built (we were not here when it was being built, we found out a little over a year later). Quality RRC had been in the neighborhood last year and had done some repairs for us. They were honest, did quality work and when we needed more repairs, I remembered them. (We had agreed on a price for the repairs, but it was a bit more extensive than they originally thought, but they were going to honor the quoted price. I appreciated that, but I insisted we agree on an amount that was more fair because they went above and beyond. So when I needed a roofing company, I remembered them from last summer. Devin Flake came out, did a roof inspection and said he could repair it, but he thought that we had enough damage to warrant a replacement. I explained my concerns about the installation, and he carefully explained everything he saw up there, then asked if I minded if he brought another roof inspector over to look at it. Steve came out a few days later, and he and Devin went over every inch of the roof. They agreed we would most likely get a replacement if we filed a claim with our insurance. We filed the claim, Devin was here to walk the insurance inspector around the roof and point things out, and we were approved. Devin came back out so we could choose the style and color, and we set everything up for installation. The crew came out on a Thursday, arriving early in the morning. They quickly and quietly went about getting everything set up, asked if I had any questions, and then They moved with military precision. More rain was coming in that afternoon, and they finished just in time. The crew chief said he would be back the next morning to finish cleaning up, and sure enough, he was there just after 6 to make sure our property was as clean as when his crew first arrived. My wife and I are beyond thrilled with the installation, and the while experience overall. Every step of the way, Devin took the time to explain what was going on and what to expect next. This was our first time filing an insurance claim and our first time dealing with a major home repair, and we would recommend them to anyone without hesitation. Everyone we worked with was friendly, and we feel so much more comfortable knowing we have a solid, properly installed roof protecting us.